Privacy Policy

Last updated: May 2026

Who we are

Ageing Well NZ (ageingwellnz.co.nz) is a New Zealand-based website providing information and a directory of services for families navigating elder care options. The site is operated by Ageing Well NZ, based in Christchurch, New Zealand.

What information we collect

Information you give us

When you use our contact form or listing submission form, we collect your name, email address, and the information you include in your message. We use this only to respond to your enquiry. We do not add you to any mailing list without your explicit consent.

Information collected automatically

Like most websites, we collect basic technical information when you visit — including your IP address, browser type, pages visited, and how you arrived at the site. We use Google Analytics to understand how visitors use the site. This data is anonymised and aggregated. We do not identify individual visitors.

Cookies

This site uses cookies to enable basic site functionality and to support Google Analytics. You can disable cookies in your browser settings, though this may affect some site functions.

How we use your information

  • To respond to enquiries submitted through our contact form

  • To process and manage service listing requests

  • To understand how the site is used and improve it over time

  • To comply with legal obligations

Who we share information with

We do not sell or share your personal information with third parties for marketing purposes. We use Google Analytics (Google LLC) for site analytics — Google's privacy policy applies to that service. We may be required to disclose information if required by NZ law.

How long we keep your information

Contact form submissions are kept for up to 12 months and then deleted. Analytics data is retained in accordance with Google Analytics' standard retention settings.

Your rights

Under the New Zealand Privacy Act 2020, you have the right to access the personal information we hold about you and to request corrections. To do this, contact us at hello@ageingwellnz.co.nz.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last updated. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact

Privacy enquiries: hello@ageingwellnz.co.nz